Privacy Policy

1. Information We Collect

When you request repair services or contact Wajuvezo Marine Workshop, we may collect:

• Personal identification information (name, email, phone number)
• Vessel details and repair requirements
• Communication preferences and service history
• Location data for service delivery purposes

2. How We Use Your Information

Your information helps us provide better marine repair services:

• Processing repair requests and providing quotes
• Communicating about service appointments and updates
• Maintaining service records for warranty purposes
• Improving our workshop operations and customer service
• Sending relevant marine maintenance tips and seasonal reminders

3. Information Sharing

We do not sell or rent your personal information. We may share information only with:

• Marine parts suppliers for procurement purposes
• Insurance companies when required for claims processing
• Legal authorities when required by Malaysian law
• Service partners who assist in vessel transportation

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes physical security of our workshop premises and digital security of electronic records.

5. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Service records are typically maintained for 7 years for warranty and regulatory compliance purposes.

6. Your Rights

Under Malaysian data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications

7. Contact Information

For privacy-related questions or requests, contact us at:

Email: contact@wajuvezo.org
Phone: +60 5 1419 97140
Address: 47A Jalan Pantai Lido, Kampung Pasir Putih, 81550 Gelang Patah, Johor Bahru

8. Policy Updates

This privacy policy may be updated periodically. We will notify customers of significant changes through our website or direct communication. Continued use of our services constitutes acceptance of any updates.